Shipping Policy

Zimbabwe Artisan Alliance ships domestically using UPS Ground and USPS. You may receive your order sooner or later depending on order processing factors and, in the case of standard shipping, transit timelines.

Due to the unique shapes, sizes, weight, and dimensions of each piece of art, Zimbabwe Artisan Alliance produces a unique shipping cost per item.

If you have selected the "Multiple Item Shipping - Invoice Sent Separately" or any other separate invoice options as your shipping option, please check your email for the shipping invoice within 1-2 business days of your initial order. If invoices have not been paid, your item will not ship. You will have 30 days after the invoice has been sent and several reminders before your purchase will be refunded and voided if no payment is made.

Using a separate invoice for shipping allows us to fairly charge the most accurate shipping cost, so we do not unfairly overcharge you or unfairly take money away that would be going to purchasing more art from our featured hardworking artists.

Orders placed on the Zimbabwe Artisan Alliance site can only be shipped to the continental U.S., Alaska, and Hawaii at this time.

Please contact us for international shipping orders.

* Zimbabwe Artisan Alliance processes and ships orders Monday through Friday (excluding holidays).

You can check the status of your order and track your shipment any time after it's placed.